The boring but necessary Terms & Conditions
We’re thrilled to have you here. These terms are our way of making sure everything runs smoothly for everyone using our online shop based in Victoria, Australia.
When you browse our site or place an order, you're agreeing to these terms, so please take a moment to read them.
We’re proud to offer a range of artisan-crafted goodies. All our products are subject to availability, we can only sell what we have in stock.
We do our best to describe and show our products as accurately as possible, we are happy to hear if you have questions.
How to Order and Prices
Shopping with us is easy! Just pop the items you want into your cart and head to checkout. When you complete your order, you’re agreeing to buy these items at the price shown. All prices are in Australian Dollars (AUD) and GST inclusive. Prices might change from time to time, but don’t worry—once you’ve placed your order, your price is locked in.
Payment
We take payment securely through our payment partner. Please make sure your payment and details are up to date and accurate. This helps us process your order smoothly!
Shipping and Delivery
Right now, we only deliver within Australia. You’ll see the shipping cost and estimated delivery time when you check out. We want to get your order out to you as quickly as possible, but sometimes delays happen due to factors beyond our control. We'll keep you updated.
Returns and Refunds
Your satisfaction means the world to us! If something isn’t right with your order, let us know within 3 days of receiving it, and we’ll work to make it right. We may offer a refund, replacement, or credit for items that arrive damaged or faulty. Please note, we can’t accept returns if you simply change your mind.
Your Privacy
We care about your privacy. We handle your personal information according to our Privacy Policy, which you can find here.
Our Content
Everything you see on our site, whether it’s text, images, or graphics, belongs to us. Please don’t use it without our permission. (We can share if you ask for it :))
Limitation of Liability
We work hard to ensure everything runs smoothly, but we’re not responsible for any loss or damage you might experience from using our website or buying our products, as far as the law allows.
By placing an order with us, you’re confirming that you’ve read and agreed to these terms.
Happy life changing shopping!
MADE WITH HONESTY & CARE
Crafting to heal, not to ill.
Wholesome
real@sinservantes.com
+61 475 938 076
© 2025. All rights reserved.
Genuine food doesn’t need a passport.

